Client Testimonials

“So, I decided to sell my house, pack up, and move myself and my dogs from Texas to Colorado Springs. Prior to making the move I visited the city a few times and met with Raquel to look and learn about the The Springs and browse potential homes. Her warmth and what can best be described as utter charm won me over immediately! She knew exactly what a single girl like me needed after I gave her a rather short list of my likes/dislikes and lifestyle. She happily drove me all over town and was always available to answer all of my questions.  Once I returned home, she sent me lists of new-to-market houses on a daily basis and even took videos of the ones that drew my interest. 

The best part? She has the patience of Job. She held my hand through the unavoidably stressful loan process and I’ll admit to being a bit of an emotional mess. Raquel, however, remained as cool and as cheery as a cucumber through the entire process. Her level of knowledge about the ever changing real estate market is also second to none. 

I’d like to pretend she’s all mine but, unfortunately, she doesn’t just belong to me. I will gladly share her and The Platinum Group realtors with anyone looking to purchase a home. You won’t find anyone better.” 

Athena Reese

 

“My wife and I were referred to Raquel. Little did we know that we would be lucky enough to be represented by one of the most hard working, client focused real estate agents we have ever met. I feel confident this statement would be true for nearly anyone because I grew up around the market and have interacted with many agents over a 20 year period.  
From the start we were treated with the utmost respect and given careful consideration for our specific needs. Raquel is masterful when it comes to being effective when searching and coordination of appointments, which was great because our time was often limited.  Her attention to detail and knowledge of the market helped us when we had tough questions.
When it came time to make an offer, Raquel’s attention to detail and expertise of how to craft the most compelling offer, put us in a strong position even though the market was extremely competitive. The process of buying can be tough with many of the obstacles that can get in the way but this is exactly why having the right person in your corner is so important. Once we were under contract to purchase our home, Raquel was on top of every single detail, making sure the process was as smooth as possible.
In Raquel’s email signature line she states that it is her privilege to serve her clients. Honestly with the amount of consultation and support that we received through each step of the process we as a family felt that it was a privilege to have an agent of her caliber represent us with the biggest investment in our lifetime. Now, when anyone asks us about Colorado Springs real estate we are compelled to let people know about Raquel. After getting to know her we also feel privileged to  call her a friend. Thank you!”
Sincerely,
Steve and Nanik  

 

“We moved to Colorado Springs about 6 months ago by choice.  We visited the area and it seemed to offer everything we were seeking for the next phase of our lives.  We initially rented an apartment using our free-time, mostly weekends, to gain a better understanding of the area with the purpose of buying a home.  Our expectation was to buy in about a year: we wanted to be able to make an informed decision.

We attended many open houses and spoke to many realtors, but Raquel immediately stood out to us.  Before ever making a statement—delivering a value proposition—she asked us many questions.  This not only projected that a relationship with her would be oriented on our needs, but when she recommended properties in which we might have an interest, every one of them did meet our basic needs.  Every visit to our next potential home with her was an immensely valuable experience for us as we examined it against our needs with Raquel listening closely, asking more questions, and offering insights.  Her demeanor was never about trying to sell us something, but selflessly trying to find the right fit for us.

Once we decided to make an offer on a home, throughout the process, from constructing the offer thru closing she remained proactively attentive to us.  There are probably several dozen critical steps leading up to a closing, and Raquel’s milestone reminders were always timely, helpful, and delivered with kindness and understanding.  

We can offer no suggestions on how we would improve this experience.  And I would add that Patty, was a real estate broker in Pennsylvania with quite a bit of experience—not the most attractive clients for a realtor.

While we have no specific client recommendations now, we have spoken very highly of Raquel to just about anyone who would listen, and will continue to do so.  When we do know of someone who is seeking a home, we will, without hesitation, send them to Raquel.”

Sincerely,

 

~Perry and Patty Rearick

 

“We recently decided to move from central Iowa to Colorado. We reached out to Raquel Robison with The Platinum Group in Colorado Springs to help us find the perfect home. She couldn’t have been more helpful. We were totally unaware of what part of the Colorado Springs area we wanted to be. She set us up with a portal that had our wants/needs in a house in various locations. We chose several different homes in several different areas and she diligently drove us to each one. After many days of driving/looking, we finally narrowed down what area we would like to be in. Unfortunately, we made offers on two homes and lost both to higher offers. This didn’t deter her whatsoever. She wouldn’t give up and kept looking for us until she found just what we were looking for. I’m delighted to say that we found the perfect home with her patience and guidance. She recommended a lending institution that worked with us from beginning to closing. Everyone was very professional and helpful through every step. We can’t recommend Raquel highly enough. If you’re looking for a realtor that will go out of her way to find your dream home, you should call her.”

~Kathy L. & Wendy M.

“Beyond professional. Raquel did everything she said she would do, always made herself available and was a joy to work with. So happy in our new home. So glad you were the one that helped us.”

~Walt & Rhea T.

“Raquel is Awesome!  She made the process of selling our old home and then buying our dream home easy and smooth”

~Janni & Dawn V.

“Raquel was very patient with me and never rushed me to buy a property. She still checks on me after the transaction. It was great working with Raquel. Hopefully we will work together again on future transactions.”

~Leo C.

“Raquel sold my house in 8 days!  She is efficient and knowledgable.  I highly recommend her to anyone looking to buy or sell.”

~Joe T.

“My husband and I chose Raquel Robison as our Realtor after researching and interviewing several other Realtors, including some of the big names in town.  Her down-to-earth personality and positive, customer-oriented attitude sold us, as well as her knowledge of the local market.  Through the listing and sale of our home (which took less than three weeks!) Raquel was always on top of the details, did what she said she would, listened to what we wanted, and was just really great to work with.  She kept me posted on progress and activity, and was very professional with the pictures, flyers and other marketing for the home.  She proactively marketed our home as well as following up with the Realtors who showed it to their clients.  She was willing to do what it took to get the job done and our home sold.  We ended up with three offers, which was great in the slow market we were in.  Her help enabled us to quickly sell our home with (relatively!) low stress so that we could relocate since my husband had already started a new job.  I would highly recommend Raquel to anyone!”

~Jim & Debbie S.

 

Raquel has a positive, upbeat attitude. Good competence in handling all aspects of the transaction.

~Rob D.